After looking for a catamaran for three years and driving
countless miles looking at boats, Diane, my wife, suggested we talk to a buyer's
broker. That was the most important decision we made in years!
After seeing the advertisements for The Multihull Company, I decided to call them. Phil Berman, the owner and founder, answered the phone. We discussed what we were looking for and the price range that our budget would support. He asked many questions and said he wanted to get to know his customers before he decided if we could work together.
Immediately I got a feeling that we had not gotten from any of the other brokers we had talked to. Phil actually wanted to hear from us, what we wanted and did not try to tell us what we wanted, a refreshing change. Nor did he push his own company listings on us, like most brokers. And he talks honestly and authoritatively about pricing like no other broker. He knows what any catamaran is worth - wholesale, retail, etc. That is one of the big benefits of working with a broker who sells about 30 catamarans a year.
But the wife was not convinced....she wanted to meet him in person. So we scheduled a trip to Annapolis, and Phil and Dennis Bixler (one member of a GREAT staff) met us there, postponing leaving on a sailing trip to meet us. Keep in mind that we were not looking for a million dollar yacht, but a 38 foot catamaran. We spent the day looking at boats and getting to know each other. Diane immediately liked Phil and Dennis and felt she could trust them. Which is not something that comes easily to her!
Phil dealt with a ton of questions from us and never failed to return a call, even on Saturday or Sunday. He showed us listings The Multihull Company had, as well as the listings other companies had. In fact, the boat we ended up buying was another broker's listing. He clearly only wanted us to get the boat that was best for us - not him.
In closing, the one thing I must say is this: you want some one like Phil and his staff on YOUR side. Phil is a hard-nosed negotiator and gets things done right! From finding us a boat, to helping us sea trial, all the way to the closing, the entire staff at The Multihull Company was a joy to work with. They treat you like family.
Dennis, and Marylyn - you have allowed a dream to come true! Yall are GREAT
Denny DeRanek & Diane
These are stand up people, who make a stand up product. I would buy from them again in a heartbeat.
~ Jay Clark, Dolphin 460
I just wanted you to know that your level of service and the high degree of customer satisfaction have made owning my Dolphin a great experience.
~ Daniel Zlotnick, Dolphin